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Payment And Care Delivery Innovation – New Health Plans Are Coming To MassHealth Effective March 1,

Tuesday, October 24, 2017  
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Beginning this month, MassHealth Customer Service will be hosting webinar sessions for providers to provide an overview of MassHealth Payment and Care Delivery Innovation (PCDI). This is the first in a series of webinars related to changes coming to MassHealth.  This session’s objective is to provide all attendees with an understanding of MassHealth PCDI and its impact on providers and managed care members. This webinar will include an overview of the MassHealth ACO/MCO structure, timelines, information on how members will be assigned to new or existing health plans, an overview of enhancements in the Eligibility Verification System (EVS), and other resources and tools that will be available to providers and their practice staff. 

Webinar sessions are available for the months of October, November, and December. Please register for one of these sessions as space is limited.

To enroll in a webinar session, please register at the MassHealth Learning Management System (LMS) via and create your profile. Once registration is complete, please select the preferred course date and time.

If you have any questions, please contact the MassHealth Customer Service Center at 1-800-841-2900 or e-mail